This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from https://www.sourstraps.com.

Personal Information We Collect

When you visit our website, we automatically gather certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse our website, we collect details about the individual pages or products you view, how you arrived at our website, and how you interact with it. We refer to this automatically collected data as “Device Information.”

We collect Device Information using technologies such as:

Cookies: Data files placed on your device or computer, often containing a unique anonymous identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

Log Files: Track actions on the website and collect information such as your IP address, browser type, internet service provider, referring/exit pages, and timestamps.

Web Beacons, Tags, and Pixels: Electronic files used to record interactions on our website.

Additionally, when you make a purchase or attempt to do so, we collect details such as your name, billing and shipping address, payment details (including credit card numbers and PayPal), email, and phone number. This is referred to as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

Fulfil your orders (including processing payments, arranging shipping, and sending invoices or order confirmations);

Communicate with you;

Screen for potential risk or fraud; and

Provide you with information or promotions, where aligned with your preferences.

We use Device Information to help detect potential fraud (especially your IP address) and to improve our website by analysing how customers interact with it and our marketing efforts.

Sharing Your Personal Information

We share your information with third parties to help us use your Personal Information. For instance, we use Shopify to power our online store — you can read their privacy policy at https://www.shopify.com/legal/privacy. We also use Google Analytics to understand customer behaviour — more on how Google uses your information at https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use Personal Information to provide targeted advertisements or marketing communications we believe may interest you. Learn more about targeted advertising at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Do Not Track

We do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletion. To exercise this right, contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfil contracts (such as processing an order) or to pursue our legitimate business interests. Your information may also be transferred outside Europe, including to the USA and Canada.

Data Retention

We retain your Order Information unless and until you ask us to delete it.

Changes

We may update this policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, contact us by email at support@sourstraps.com or by mail at:

The Simple Guys LLC
PO BOX 381
Endeavour Hills VIC
AUSTRALIA 3802

or

The Simple Guys LLC
30 N Gould St Ste R
Sheridan, WYOMING 82801
USA