FAQ

FAQ

Product Info

How sour are Sour Straps really?

We’re not kidding when we say they pack a punch! There’s only one way to find out — try them and see.

Yes! Sour Straps are completely halal. We’ve made sure our candy is free from any animal-derived ingredients that would make them otherwise.

While we don’t use any animal products in Sour Straps themselves, they’re made in a facility that also handles beeswax for other items. So while they’re technically vegan, there may be trace cross-contact.

Nope. Sour Straps are unapologetically sugary and delicious — they’re a treat, not a salad.

Each pack is best enjoyed within 12 months of delivery, but let’s be real — they rarely last that long once you open them.

Yes — Sour Straps contain wheat. We always recommend checking the nutritional info on each flavor if you have dietary restrictions.

We’re working on it! For now, you can grab them right here on our website. Check our Store Locator to see if they’re available near you.

Shipping & Delivery

How quickly do you ship out orders?

We usually process and ship your order within 24 hours (excluding weekends). If we’ve just launched a new flavor or there’s a sale, give us an extra day or two to catch up. Most U.S. orders arrive within 3–4 business days via standard ground shipping.

No worries — send us an email at support@sourstraps.com with your order number and a quick note on what’s wrong. Our team will jump in and help sort it out.

Yes! We ship to Canada, Australia and New Zealand. Please note that import duties or taxes may apply based on your country’s rules — unfortunately, we don’t control that part.

Were working with some amazing stockists, we will keep you updated. 

Absolutely!
 
Orders over $50 USD in the USA ship free.
 
Orders over $75 USD in Canada, Australia and New Zealand also ship free.
More candy, no shipping cost — that’s a win.